Dealership Reviews for Coleman Motors in New Boston, TX

Mike in the service department is outstanding, the people here are polite and helpful, I had a problem with my heater core less than a year ago and the part failed this year, they warrantied everything and I left with a bill for diagnostics on another issue they checked for me. I will be a regular customer.

The staff and the owner made the time fly by. My husband and I looked at some of their trucks and they answered our questions and talked and joked and we enjoyed the experience.

Excellent service - we will deal with these people again.

Great customer service at this dealership from the Maintenance Dept.

Excellent everyone was so nice and really helpful and John Stout stayed in contact with me and was so friendly to me and my wife that's why I bought the Tahoe from them.

Great people to deal with. Clean, professional and helpful. I have bought a number of vehicles in my 67 years, and I would insist that any of my family and friends go to Coleman first..

I recently purchased a Jeep Grand Cherokee with the help of John Clack and his team @ Coleman Motors in New Boston! During my first complementary oil change, I delivered my Jeep covered in mud, not realizing a car wash was included during this visit. The team @ Coleman's cleaned every inch of my Jeep, inside and out. They go over and above to make all of my experiences pleasant. They offer to pick up and deliver your vehicle for oil changes as well!

They are always friendly and quick to solve problems

Excellent customer service. Quick ish turn around times And I don't feel like they demand extra services to pad the bill, they tell you this is how long approximately it'll last if you don't fix it, but please fix it if you are able.

Great service upfront. However I bought a wash/detail service that included an inside wipedown, which I did not receive. I sent pictures of the untouched parts of the inside of my vehicle to the lady who helped me get checked in/out, and was offered a redo cleaning on the inside "if I was in the area" only, with no follow up to assure I was satisfied. - I work 8pm-4pm a hour away from New Boston, it takes ahead of time planning to even bring my vehicle to you guys to be serviced, as I work the same and only times Coleman Chevrolet is open. So I was disappointed, to say the least, in the lack of customer satisfaction offered.

Everyone was friendly, courteous and attentive. Tried really hard to sell extended warranty, just doing their job . To get price agreed upon have to use their lenders!! Didn’t like that . Had to bring car back in right away to get working right. Overall it’s a nice car dealership

I take my ram truck to Coleman for service because I like to support local business. Driving around the country, I see to many closed auto dealerships. Coleman Ram always gives prompt attention. It does seem as though each time my vehicle needs parts, it has to be ordered. Folks there are friendly and attentive. I will continue to use Coleman for my vehicle needs.