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Dealership Reviews
for Coleman Motors in New Boston, TX

How Are We Doing?

You can always expect world-class service and selection at Coleman Motors. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Coleman Motors that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Coleman Motors customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Christopher Kennard
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  • johnny lopez
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  • Betty. Your phone did a great picture. MacFall
    Always friendly and professional. Keeps you up to date on work being done.
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  • Jerry Erie
    Appreciate Coleman picking up car and having the loaner so i could be able to work during the day.............................
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  • Devin Fisher
    As usual, the customer service here was outstanding! They have worked on several of my cars from transmissions to battery's. They are always fast, fair and curtious! Repairs done right the first time! Highly recommended.
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  • Rachel Fernandez
    Awesome customer service to include the knowledgeable maintenance section. Friendliness, and best place to bring you vehicle for service. Rachel
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  • Jim Arrington
    BEST DEALERSHIP IN THE COUNTRY
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  • Josh Campbell
    Best service from any GM dealership in Texas. Highly recommend this dealership for any service, their professionalism is far beyond that of the larger dealerships and their turn around time is excellent.
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  • Brandon Bowers
    Bought my truck (RAM 3500 Laramie) from these guys. Absolutely loving it. Will absolutely do repeat business with them.
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  • Jerry Davis
    Check-in and check-out were fast and smooth. Explanation of services and charges was thorough but clear. Personnel were professional and relatable.
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  • Carolyn Lance
    Cleanliness of the dealership and shop were exceptional. The employees and very hospitable and helpful. the waiting area was very comfortable. the service was completed in a reasonable amount of time.
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  • Stacey Walker
    Coleman Motors of New Boston, Texas. My wife and I do business with Coleman Chevrolet of New Boston, Texas because Michael Coleman has always been honest with us. Since Michael has owned Coleman Motors, I have purchased several vehicles from him, cars and pickup trucks. And anytime maintenance is needed for our vehicles Coleman Motors is the only place we carry our vehicles. Coleman Motors is my Chevrolet Dealership of choice!!!!
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  • Devin Neuneker
    Coleman Motors went above and beyond with my purchase experience! All the staff involved was professional, knowledgeable and awesome to work with. I would definitely purchase another vehicle from Coleman Motors.
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  • WILLIAM MCDONALD
    Easy to negotiate and Jordan answered any and all of my questions.
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  • Mina Edwards
    Everyone was so nice and was concerned that I was happy about the work that was done to my car.
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  • Jon Tarpley
    Everything has been excellent from service to sales. I really appreciate Michael Coleman, John Stout, Michael Hillis and all the other employees that provided my family exceptional client services. Jon Tarpley MD
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  • sarai quiroz
    Excellent customer service, very good cars and i really love the jeep
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  • Orlando Franklin
    Excellent everyone was so nice and really helpful and John Stout stayed in contact with me and was so friendly to me and my wife that's why I bought the Tahoe from them.
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  • Matthew Coleman
    Excellent service - we will deal with these people again.
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  • Fiona Egan
    Excellent service! I highly recommend them and would definitely buy from them again.
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  • Alayna Harris
    Family on a road trip had an unexpected mechanical issue, pulled up to dealership and was greeted before I even made it to the door. Issue was resolved and back on the road. Mike was very professional and provided great customer service. I would highly recommend.
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  • Sammy G.
    Fast and friendly service, quality top notch. I live in Van Buren, Arkansas, and I'm glad I found a dealer/service of this quality while away from home.
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  • david hill
    Fast reasonable service!!!
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  • Rance McCollum
    First class operation from sales to service. Highly recommend Coleman Motors. Sale Price/Trade Valuation was unmatched
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  • Mylene Crouthamel
    Great customer service at this dealership from the Maintenance Dept.
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  • Steve Gibson Gibson
    Great group and alot of help .
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  • Jacqueline Whisenhunt
    Great people to deal with. Clean, professional and helpful. I have bought a number of vehicles in my 67 years, and I would insist that any of my family and friends go to Coleman first..
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  • Bradley Johnson
    Great place very friendly staff and very helpful. Went with my dad to look for a truck for him. He has had it for 3 years now and loves it. Anytime he has any questions or concerns about the the truck they are always ready to help him out.
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  • Kathy Castaneda
    Great service
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  • Ronda Jones
    Great service and great price!
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  • Jason Williams
    Great service and sales departments and owners are always there to make sure it stays that way!
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  • Cesaré Drake
    Had to have some work done on my truck. The service people are top notch, got me taken care of, they even dealt with my extended warranty people like champs. Jeff and Charline are amazing, they deserve raises.
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  • Nita Jones
    Having work done on my car. Great place to have it worked on.
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  • David Kizer
    Heather was a great saleslady. And the rest of the team worked hard to get what I wanted for the price I wanted.
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  • David Goodwin
    I am very impressed with the staff at Coleman, Chevrolet. They are always above and beyond in their service to our community.
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  • Keith Dorsey
    I appreciate them for researching my vehicle and fixing a recall they found!
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  • Howard Tong
    I discussed my vehicle problem and was promptly dealt with. All I encountered had positive attitudes.
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  • Misty Miller
    I had done an internet inquiry on a certain vehicle and someone got in touch with me within a matter of minutes. I didn’t have to wait to see if the vehicle was available. The salesman Jon made contact with me and scheduled a time that I was to come test drive. Easy clear communications, no one hassled us when we pulled into the lot. They were eager to make a deal with us on our trade and the process went smooth. Great experience at Coleman!! Good people
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  • Rob Hamilton
    I had my vehicle totaled in a t- bone collision. I was limited on money and my credit wasn’t stellar. The staff at Coleman took care of me and got me the truck I needed
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  • Tammy C
    I have been very pleased with the service each and every time, as well as the other staff members. I know where I will go when looking for a new car, Coleman Chevrolet in New Boston, Texas!
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  • Mike Mize
    I have bought all of my vehicles from Michael for 25 years
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  • Marvell Mauldin
    I have had my car in twice. Thanks to all the people at Coleman Motors my car is up an running like a brand new one!! Although it took a while to get it to through not fault of their own Michael in the service department is always friendly and does a great job!!! Thanks again!
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  • Roberta Williams
    I have visited Coleman Chevrolet twice. There is a good selection of vehicles to make a decision. The owner and salesmen are helpful and engaging. I recommend choosing Coleman as a place to purchase a vehicle.
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  • Lori McGee
    I recently purchased a Jeep Grand Cherokee with the help of John Clack and his team @ Coleman Motors in New Boston! During my first complementary oil change, I delivered my Jeep covered in mud, not realizing a car wash was included during this visit. The team @ Coleman's cleaned every inch of my Jeep, inside and out. They go over and above to make all of my experiences pleasant. They offer to pick up and deliver your vehicle for oil changes as well!
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  • Terrance SLOAN
    I think the experience was very good everybody was friendly and very helpful
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  • Randy Smith
    I was very Impressed. I expected to be there all morning. I was done in less than an hour
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  • Charlotte Shumake
    It was such a relief not having to get out to get my car serviced. I really appreciate the service you offer to have the can picked and returned when it has been serviced.
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  • Robin Tatum
    John is the absolute best! He went above and beyond for me and my family when he didn't have to. The entire team at Coleman stayed after hours for 2 days to help me get the vehicle I wanted. Words truly can't describe how grateful I am to John and the rest of the team at Coleman! This will definitely be where my family shops for vehicles from this point on.
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  • Vanessa Lennon
    Kudos to Coleman's mechanics and service department. I have a 2021 Tahoe that started having issues with the horn not working. After 3 weeks at another dealership with no diagnosis, only being told "it's working now. We cannot find anything wrong." My husband picked it up per Chevrolet Customer Service advice. Almost immediately it stopped working again. He then decided to take it to Coleman's. APPROXIMATELY 3 hours in their shop they had found the issue and had the parts ordered. 👏👏
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  • Tim Caswell
    Lovely service department
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  • Leslie
    Michael Hillis in the service department took great care in getting my truck fixed. Very courteous and went above and beyond to make sure that we were taken care of. We plan on buying an additional vehicle from Coleman Chevrolet because of our great experience with the repair of my truck . I would highly recommend this dealership.
    Google
  • Mike Miller
    Mike in the service department is outstanding, the people here are polite and helpful, I had a problem with my heater core less than a year ago and the part failed this year, they warrantied everything and I left with a bill for diagnostics on another issue they checked for me. I will be a regular customer.
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  • Pamela Woolery
    My battery was dead and they sent someone out to jump my vehicle. Traded vehicles with me got a new battery installed and dropped mine off to me. That’s excellent service. I highly recommend them.
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  • Fleta Kirk
    My husband and I referred our son to Coleman when he was looking to purchase a new vehicle. He drove up from Dallas and ended up buying a new Jeep. He loves the new vehicle but raves even more about the entire experience. Thank you to everyone but especially Kyle and Dalton for making it such a pleasure for him. Coleman was, once again, wonderful to deal with. Max and Fleta Kirk
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  • Denise Green
    My sister is buying her car from this dealership.Love the place
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  • A Google User
    One week ago today my daughter and I along with four of my grandkids were going through New Boston when the compressor on my car went on. The people at Coleman’s were so gracious to us as we unloaded six people with bags and groceries. The part for my car would not be available until Monday (holiday weekend). My other daughter picked us up. When the car was ready they insisted on bringing it to us 50 miles away. Thank you Coleman motors
    Google
  • Frankie Oswell
    One week ago today my daughter and I along with four of my grandkids were going through New Boston when the compressor on my car went on. The people at Coleman’s were so gracious to us as we unloaded six people with bags and groceries. The part for my car would not be available until Monday (holiday weekend). My other daughter picked us up. When the car was ready they insisted on bringing it to us 50 miles away. Thank you Coleman motors
    Google
  • Robert Stloarz
    Outstanding folks here! Road trip from Virginia to Spring Branch, TX for grand daughter wedding. Lost A/C due to hose leak in record Texas heat! These folks drove back to Texarkana to get a new part for us and got us back on our trip in record time! Nice to find true professionals that deliver real customer service and concern. Rare these days. Buy and trade here!!! Capt'n Bob . 40 year veteran of Naval Submarine and combat service. Great to be back with "TEXANS"
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  • Larry Ford
    Professional business with professional workers and community minded owner. The best around.
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  • Steven Cavanagh
    Professional service and extremely friendly
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  • Jared Brundon
    Service department is the best around. Drove there from texarkana because the chevy dealership here is a joke. Coleman has always been great to me.
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  • Benjamin Smith
    The customer service here is unparalleled. I got exactly what i asked for and more. They made us feel welcomed with no pressure to buy something I didn't want or need. We will be returning for all future vehicle purchases.
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  • Tammy Caver
    The service is always top notch. I haven’t met anyone at this dealership that wasn’t very knowledgeable and friendly. They all go the extra mile to see that I am satisfied whether buying a car or getting my oil changed. I have and do highly recommend this dealership!
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  • Amelia Pool
    The staff and the owner made the time fly by. My husband and I looked at some of their trucks and they answered our questions and talked and joked and we enjoyed the experience.
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  • Joey Merrell
    They always take care of me. Whenever I need a new ride, this is my preferred place to go. They've never let me down.
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  • Michael Carter
    They are Awesome. I highly recommend them to everyone. They done just what they said they would do in a timely matter. I .will never use no one else. THANK'S
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  • Judy Fay Thomas
    They changed the oil and filter and serviced checked my Impala.
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  • Leslie Johnson
    They got to me as fast as possible. And the job was done in the time frame they said.
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  • Pamela Bonar
    This is our second purchase from Coleman Motors, INC. We have always had a great experience there. Jordan is an awesome salesman. He really cares about his customers and what they are looking for. Everyone there is always kind and courteous. We will continue to shop there for vehicles.
    Google
  • Arnie Lawson
    Though at first I was told it would be a week before I could get a diagnostic appointment for my AC issue, the staff at Coleman's reached out later that day, came and picked up my truck and then finished my repair before noon the next day....awesome!!
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  • Jordy Raymond
    Transmission went out on a Saturday, was replaced and ready to pick up the following Friday in time for our family vacation. Micheal and the entire service team are awesome!
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  • Michael Lucroy
    We were traveling from Waco to Indianapolis when our power steering pump starting making a tremendous noise. We contacted a dealer near Dallas and they never replied to our message. We called ahead to Texarkana and they were swamped, so referred us to Coleman. The folks at Coleman were able to get us in when we arrived, and confirmed it was the power steering. They stayed late that night to work on the disassembly, and got parts the following morning. We were back on the road later that day. Michael in the service department kept us updated on the progress of the repairs, arranged a ride to/from our hotel, and kept us apprised on the warranty claim. The team there took good care of us!
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  • Stuart's Heating & Air Conditioning
    We’ve had both Orr’s from Texarkana look at our 2019 Chevy express and couldn’t fix the transmission. It stayed at their shop for more than 4 months combined. We decided to take it to Coleman New Boston and they had us fixed up in less than 2 weeks. They’ve earned our business from now on.
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  • Oli Siofele
    Wonderful!!
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  • Jonita Pugh
    Worked on my vehicle. Loved my loaner. Thanks everybody in service department that helped Grandma and I out.
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  • Jonita Pugh (Jo jo)
    Worked on my vehicle. Loved my loaner. Thanks everybody in service department that helped Grandma and I out.
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  • Joshua Mayton
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  • Sherry Lee Johnston
    Everyone was friendly, courteous and attentive. Tried really hard to sell extended warranty, just doing their job . To get price agreed upon have to use their lenders!! Didn’t like that . Had to bring car back in right away to get working right. Overall it’s a nice car dealership
    Google
  • Kay P
    Excellent customer service. Quick ish turn around times And I don't feel like they demand extra services to pad the bill, they tell you this is how long approximately it'll last if you don't fix it, but please fix it if you are able.
    Google
  • Allyson Phillips
    Great service upfront. However I bought a wash/detail service that included an inside wipedown, which I did not receive. I sent pictures of the untouched parts of the inside of my vehicle to the lady who helped me get checked in/out, and was offered a redo cleaning on the inside "if I was in the area" only, with no follow up to assure I was satisfied. - I work 8pm-4pm a hour away from New Boston, it takes ahead of time planning to even bring my vehicle to you guys to be serviced, as I work the same and only times Coleman Chevrolet is open. So I was disappointed, to say the least, in the lack of customer satisfaction offered.
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  • Tee Jay
    I take my ram truck to Coleman for service because I like to support local business. Driving around the country, I see to many closed auto dealerships. Coleman Ram always gives prompt attention. It does seem as though each time my vehicle needs parts, it has to be ordered. Folks there are friendly and attentive. I will continue to use Coleman for my vehicle needs.
    Google
  • Michael Severa
    It was my first time there, service was really great, however what really impressed me was the two gentlemen in the waiting area with me seemed to know all of the employees that walked by and were addressed by every one of them.
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